Beats By Haley

BEATS BY HALEY Luxury Makeup Artist Policies To provide every client with a seamless, elevated experience, please review the following policies before booking. By submitting a booking request and/or payment, you acknowledge and agree to these policies. DEPOSITS & BOOKING A non-refundable deposit is required to secure your appointment date and time. Your appointment is not considered booked or confirmed until the required deposit has been received. Deposits are applied toward your remaining balance but are non-refundable and non-transferable. Please do not consider your appointment secured until you receive booking confirmation from Beats by Haley. CANCELLATIONS Cancellations must be made as soon as possible. Because your appointment time is reserved exclusively for you, deposits are non-refundable in the event of cancellation. Cancellations made with less than 48 hours’ notice may be subject to the full remaining service balance. For weddings, bridal parties, large groups, and special events, separate cancellation terms may apply. RESCHEDULING Appointments may be rescheduled one time with at least 48 hours’ notice, subject to availability. Your original deposit may be transferred to the new appointment date at the artist’s discretion. Rescheduling with less than 48 hours’ notice may result in the loss of your deposit and require a new deposit to secure another appointment. Repeated rescheduling may require payment in full to book a future appointment. LATE POLICY Please arrive on time and fully prepared for your appointment. A 20-minute grace period is provided. A $25 late fee will be added to appointments where the client arrives more than 20 minutes late. Arriving late may result in a shortened appointment to keep the schedule on time. Your full service price will still apply. If your lateness significantly affects the remainder of the day’s schedule, your appointment may be canceled and treated as a no-show. NO-SHOW POLICY A no-show is defined as failing to arrive for your appointment without prior communication. If you do not arrive within 20 minutes of your scheduled appointment time and I have not received communication from you, your appointment may be considered a no-show. No-show appointments are non-refundable, and the remaining balance may be due. A new appointment may require full payment in advance before another booking is accepted. TRAVEL APPOINTMENTS Travel appointments are subject to a travel fee in addition to the makeup service. Travel fees are based on the location, distance, parking, tolls, and other applicable travel expenses. The travel fee must be paid according to the booking terms and is non-refundable. The client is responsible for providing an accurate and accessible location when booking. If parking, valet, tolls, or other location-specific fees are required, these costs may be added to the final balance. For travel appointments, the scheduled appointment time begins when the artist arrives at the agreed-upon location and is ready to begin. If the client is unavailable upon arrival, the standard 20-minute grace period applies. BALANCE & PAYMENT Any remaining balance is due before or at the time of service, according to the booking terms provided at the time of booking. Accepted payment methods will be communicated during the booking process. Services will not begin until the required balance has been received. CLIENT PREPARATION To ensure the best possible makeup application, please arrive with a clean face and no makeup unless otherwise discussed. Please avoid arriving with wet hair, heavy skincare, or freshly applied facial oils that may interfere with makeup application. Clients are encouraged to communicate any allergies, sensitivities, or relevant product concerns before the appointment. CHANGES TO SERVICES Please communicate any changes to your requested services before your appointment. Additional services or upgrades may be added based on availability and may require an additional payment. The artist reserves the right to decline last-minute service changes if they cannot be accommodated within the scheduled appointment time. ARTIST CANCELLATION In the unlikely event that Beats by Haley must cancel an appointment due to an emergency or unforeseen circumstance, the client will be notified as soon as possible. The artist will make reasonable efforts to reschedule the appointment. If rescheduling is not possible, any deposit paid toward the canceled appointment will be refunded. PHOTOS & CONTENT Beats by Haley may photograph or record completed makeup looks for portfolio, marketing, and social media purposes. If you do not wish to have your makeup photographed or your image used for promotional content, please communicate this before your appointment. PROFESSIONAL COURTESY Beats by Haley is committed to providing a professional, elevated, and welcoming experience. Clients are expected to communicate respectfully and treat the artist, studio, workspace, and equipment with care. I reserve the right to refuse or discontinue service in situations involving disrespectful, threatening, inappropriate, or unsafe behavior. FINAL AGREEMENT By booking an appointment with Beats by Haley, you confirm that you have read, understood, and agreed to the policies listed above. Thank you for respecting my time, my business, and the luxury experience I strive to provide every client. 🤍 BEATS BY HALEY Luxury Makeup Artistry | Dallas, Texas